Bot Insight is the only analytics platform to deliver both operational and business intelligence, in the moment.
Big data goes with the territory. Your digital workforce is bringing back complete information on not only what it does but also what it encounters along the way. Everything is recorded and visible to the enterprise, anytime. But what does it all mean? The most advanced RPA analytics reveal what’s meaningful and predict what’s next.
But what does it take to get there? To elevate the 21st century digital workforce to the next level of value creation, operations leaders must be able to fulfill their mandates by improving customer satisfaction as well as discovering new revenue opportunities that were not possible before.
Success lies in analytics – both business insights and operational intelligence. However, while enterprises’ central IT and competence centers are sophisticated and infrastructure-rich to support analytics initiatives and projects, there is simply no way for them to acquire the data captured, touched, and processed by bots from an RPA platform for enterprise-scope reporting and analytics.
Existing analytics tools lack real-time analytics capabilities and are not tightly integrated with the RPA platform. That means either invest time and effort integrating systems, or leave operational business executives, operations managers, and practitioners unable to gain bot-related and bot-captured visibility to deliver expected performance.
Digital workforce analytics synthesize real-time bot-level data to generate business insights that measure effectiveness and set scale (know more..)