Customer Relationship Management (CRM) is a system for managing a company’s interactions with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. CRM can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty.
SquareOne Technologies can help you develop CRM Roadmap, provide services from commencement, discovery through implementation, user adoption improvements and beyond. We implement Industry-leading CRM solutions to enterprises across small, medium and large segments which includes Implementation from any state, Custom Extensions, Customized Portals, Mobile implementation etc.
Benefits of Customer Relationship Management Systems
Achieve seamless connectivity
Realize valuable insights from data
Enhance social engagement
Improve customer service
Increase return on investment
Deploy and scale easily
Shorten sales cycle
CRM Readiness Assessment & Roadmap
Field Services Implementation
Parature Implementation for Customer Care
Platform Migration
Data Migration & Integration services
On Premise to Online conversions
Platform Upgrade
Support and Enhancement Services
Green Field Implementations – Cloud & On-Premise
User Adoption Improvement Services
Customization and Custom Development
Discover Customer Relationship Management (CRM)
and unrivalled customer support
Finance & Operations
Accelerates the speed of doing business by helping enterprises make smart decisions, transform processes & enable global growth
Sales
Provides insights to build strong relationships and increase sales performance, all while maximizing productivity
Customer Service
Helps brands build advocacy and loyalty by creating effortless service experiences
Marketing
Brings content, data, and processes together to deliver engaging customer experiences across all touchpoints
Field Service
Empowers companies to improve customer satisfaction, first-time fix rates, and resource productivity
Human Resource
Allows human resources professionals to strategically attract, engage, and optimize talent
Downloads
Regional Clients
Frequently Asked Questions
CRM solutions increase your profitability by streamlining administrative processes in your sales, marketing, and service divisions, and letting you focus on building and maintaining the customer relationships that matter. A strong CRM solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored. Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not optimizing your operating processes or making the most of your customer relationships or sales leads.