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In the data-driven world, businesses must move the needle to make significant decisions, achieve progress, and stand out in the market. This is possible with the right insights because proper analysis begins with accurate and precise data.

Is your business struggling with inaccurate and inconsistent data? 

If so, your business is lagging behind without clean data, which is the key to unlocking better decisions and streamlined operations.

Let’s explore data cleansing tools, innovative techniques, and best practices to articulate the transformative power of cleansed data.

Data is extracted from various sources and is the bedrock of modern businesses. It enables organisations to make informed decisions, optimise operations, and drive innovative solutions. 

Inaccurate data can majorly impact businesses through undefined operations, ineffective marketing campaigns, skewed analytics, and flawed business strategies.

Understanding Data Cleansing

1. What is data cleansing?

Data cleansing is the process of removing duplicate or inaccurate data, which facilitates filtering out unwanted outliers, handling missing data, and validating the existing dataset. It aims to make the data more reliable, consistent, and usable for analysis.

Data cleansing is also denoted as 

  • Data Cleaning
  • Data Scrubbing
  • Data Purification

2. Why is data cleansing important?

Data cleansing is essential because it ensures data accuracy and reliability. Data from multiple sources is referred to as raw data or source data, where it can be vast and includes a mix of both messy and high-quality information.

Unclean or disorganised data can negatively affect business outcomes, leading to inefficient resource use, higher costs, and incorrect decisions.

Therefore, ensuring data cleansing is important at this stage, where it removes faultiness and fosters the quality of data, which helps enterprises by

  • Improving productivity
  • Providing better customer insights
  • Removing data errors
Data Accuracy is the cornerstone of Data Cleansing

3. Five  Primary Causes of Data Quality Challenges

Data quality emphasises business operations, and clean data provides strategic insights. Ensuring high data quality enables businesses to unlock significant value and gain a competitive edge in their respective markets.

However, businesses often encounter challenges related to maintaining data quality.

Let’s break down the primary causes of data quality challenges

  • Infrastructure failure: When your infrastructure is not performing well and fails to support extracted data, it can significantly impact business operations. Updated data will not reflect on business operations if the platform is down. Once the platform is restored, data inconsistencies may arise. This can also lead to poor data governance, potentially resulting in data loss.

Solution: Data cleansing corrects errors and removes duplicates, ensuring accurate data post-infrastructure failures. It also improves data governance, reducing data loss risk.

  • Humanised Errors: Inconsistent data arises in an organisation when employees across departments use data with multiple definitions and formats for relevant information. This approach results in data redundancy, making it difficult to integrate and compare data across departments and draw conclusions.This approach results in data redundancy, making it difficult to integrate and compare data across departments and draw conclusions.Inaccurate reporting further compounds these problems, misleading stakeholders and adversely affecting strategic planning and operations.

Solution: Data cleansing processes eliminate these challenges by integrating and comparing data more easily. They also reduce data redundancy and foster the identification and removal of duplicate entries, ensuring a single, accurate version of data is maintained.

  • Integration Challenges: Data integration combines data from multiple sources or systems into a unified representation. It is a continuous process that requires regular synchronisation, as enterprises need scalable infrastructure to ensure the regular storage of expanding data.

Solution: Careful planning in data cleansing can help organisations ensure the reliability and precision of their data. Integrated, high-quality data can also promote organisational and stakeholder collaboration.

4. Purpose of Data Cleansing

A data governance framework establishes clear policies for data quality and compliance. Data cleaning is central to deduplication, standardisation, and error correction, specifically in data management. It results in refining the quality of data and helps businesses ensure precise analytics and reporting, leading to better decision-making and enhanced overall efficiency.

Let’s discuss the purpose of data cleansing.

Enhance Data Accuracy: Data accuracy is also part of data quality management, which offers correct information regarding business and market trends. The true value of data can be achieved through data cleansing, which identifies and removes inconsistencies and outdated information and cleanses the datasets.

Data cleansing often verifies the data against trusted sources or validation rules. This approach ensures that only flawless and trustworthy information is retained in the dataset. Even data quality solution provider Qlik’s CEO, Mike Capone, aims to create a data-literate society in which people, businesses, organisations, and governments use data to solve their most complex data issues.

Data Accuracy : Correction of Errors -> Standardisation  -> Verification

Improves Data Consistency: Data cleansing converts and arranges the data extracted from different sources in a uniform order and removes duplicates across departments to reduce confusion. It makes the data more coherent, ensuring consistent use of terms and labels across datasets and eliminating misinterpretation.

Data Consistency : Uniform Formats ->  Elimination of Duplicates

Streamlines data management: Managing a large amount of data effectively is crucial for business success. However, storing ineffective or duplicated data can disrupt business operations. Data cleansing automates error detection and correction, reducing the time and resources spent on manual data-handling tasks without impacting storage.

Cleansed data integrates more seamlessly with other datasets and systems, reducing the complexity and time involved in merging and utilising different data sources.

Data management :  Efficient Data Storage -> Simplified Integration of Data

Optimised Customer Experience: Data cleansing plays an important role in ensuring high-quality business operations with accurate customer insights, which enable personalised communications to sell products or services. 

It helps in getting up-to-date information regarding customers, which helps the customer support team make an immediate decision and offer prompt services to meet their needs.

Customer Experience: Personalised Marketing -> Better Customer Insights -> Enhanced Customer Support.

5  Key Data Cleaning Types for Effective Analysis

To unlock the full potential of data analysis, data cleansing will be at the centre of making data accurate, consistent, and reliable, enabling meaningful insights and informed decision-making.

  • Selecting and Filtering: It is well-known that data is an ocean that keeps expanding every day. Data is extracted from different sources for business purposes, such as applications, databases, or files. There is a high possibility that this data can be messy, biased, and irrelevant.Data cleansing tools take the initiative to remove all unnecessary data and select relevant data that is required, which helps analysts make more effective analyses.Another aspect of selection and filtering is identifying and eliminating outliers that could distort the findings. Eliminating deviations that don’t represent the usual dataset helps protect the integrity of the data analysis
  • Arranging and Structuring Data: Unorganised data can negatively impact businesses, such as by increasing operational costs and missing potential opportunities. Arranging data in an organised way can drive business growth, reduce costs, and mainly reduce uncertainty.Data can be arranged in hierarchical order, such as alphabetical or numerical order. It should ensure that all data follows the same format (date formats, text casing), which is essential for coherent analysis. 
  • Validation and Quality Checks: A simple and effective type that verifies the accuracy of the data by cross-checking it against trusted sources or using validation rules. It goes through a regular check regarding the quality of the data and its consistency, ensuring that the missing data is filled in and prepared for data analysis and effective conclusions.

By selecting these data cleansing methods, enterprises can greatly improve the quality of their datasets, widening the possibilities for precise, credible, and smart data analysis.

Clean data is fundamental to the success of any organisation

Top 5 Benefits of Data Cleansing

It is clear that data cleansing is not just a required process but a necessity for an organisation. Besides, precise data in a business can make immense progress and lead to growth.

Let’s break down the data cleansing benefits:

1. Cost Efficiency

Data cleansing saves the cost associated with data storage and the investment in cleansing the data required in the initial period. The cleansed data reduces the chance of duplicates, poor decisions, the need for labour-intensive manual corrections, and operational inefficiencies.

2. Improved Decision Making

Every enterprise decision-maker needs strategic insights to conclude. This is possible only with clean data, and data hygiene tools eliminate errors and inaccuracies, reducing the risk of relying on unreliable information and the possibility of errors.

3. Better Operational Efficiency

One of the main reasons every organisation’s productivity gets delayed is unclean data. This has a primary impact on the business, leading to operational inefficiency. Data cleansing ensures the accuracy and reliability of the data, which streamlines operations and minimises the intervention of employees who spend less time rectifying data errors and more time on productive tasks.

4. Strict Regulatory Compliance

Accurate and up-to-date data simplifies compliance with regulations and avoids fines. As a result, customers will gain confidence in the company, and it will also guarantee that it stays legal.

Clean data helps maintain data integrity, ensuring compliance with data protection laws and standards, such as the General Data Protection Regulation (GDPR).

5. Fostered data analysis

Valuable insights make impactful business decisions possible; lacking these insights results in poor outcomes. Clean data is known to be the foundation of better data analysis. Data cleansing helps clean the data and facilitates analysts’ and businesses’ generation of more qualified predictions and decisions by trusting their data.

Data Cleansing

Difference between data cleansing vs data processing vs data transformation

Data cleaning, processing and transformation are part of data management. Each has a distinct function in the conversion of unprocessed data into useful insights. In order to guarantee data quality, usefulness, and relevance and, ultimately, enable organisations to make well-informed decisions, each stage is crucial.

Let’s delve deeper into the differences for better understanding:

Aspects
Data cleansing
Data Processing
Data Transformation
Purpose
To identify and correct errors in the data from multiple sources to ensure its quality.
To collect, convert and organise raw data into a meaningful resource through a series of actions.
To convert data from one format to another format by cleansing and validating.
Goal
The goal is to ensure the reliability and accuracy of data for in-depth data analysis and business processes.
The goal is to generate useful insights, reports, or outputs from raw data for decision-making and analysis.
The goal is to make the data compatible with any format and integrate it into a new business environment for data analysis.
Techniques
Removing duplicates, Correcting typographical errors, Standardising data formats, Filling and replacing missing values
Data collection, Data entry, Data validation, Data summarisation, Data aggregation
Data normalisation Data aggregation Data encryption Data conversion (e.g., changing data types or formats)
Data Handling
Primarily, it focuses on cleaning up existing data, ensuring it is correct, complete, and consistent. 
Several steps, including collection, validation, and summary, are involved in turning raw data into employable information.
Handles data by altering the structure or format, frequently converting it from the format of the source system to that of the target system.
Example
Online retailers use real-time address validation to correct and standardise customer addresses, reducing shipping errors and ensuring prompt delivery.
Every restaurant in a franchise provides daily sales information. 
A financial institution is migrating from a legacy system to a new cloud-based platform. The legacy system stores data in a proprietary format, while the new system requires standardised CSV files

Takeaway: Data Cleansing: Fixes errors and inconsistencies in data. Data Processing: Turns raw data into useful information. Data Transformation: Changes data format for compatibility.

Functional Usecase of Data Cleansing

Effective data cleansing not only improves accuracy but also enhances operational efficiency and strengthens customer relationships. In fields like marketing, sales, and related operations, investing in data hygiene tools and clear cleansing procedures can unleash the full potential of your data. This approach drives growth and success in competitive markets.

1. Marketing

Data cleansing plays an important role in marketing. It helps with the segmentation of personalised marketing and customer analytics. Due to unclean data, the possibility of ineffective marketing can lead to missed opportunities and diminished ROI.

Data cleansing helps clean the data, fostering accurate customer profiles and allowing for precisely targeted campaigns that significantly boost engagement and conversion rates. Proper data attribution is crucial for understanding the true ROI of various channels, and data cleansing ensures this by eliminating inaccuracies and redundancies.

For example, a newly launched e-commerce company runs a campaign across various social media platforms. Unfortunately, the report shows discrepancies and inaccuracies in the target customer profiles and conversation rates. With the help of data cleansing tools, the company identifies and eliminates duplicate transactions.

Also, the cleansed data helps accurately measure the ROI of each marketing channel and campaign, which improves cost efficiency and overall business growth.

2. Sales

A sales team’s accumulation of inaccurate and outdated data can generate low-quality leads, resulting in inefficiencies and increased time consumption. 

Data cleansing procedures and data hygiene tools can clean data and make it more precise. This precise data is converted into strategic information for the sales team to prioritise high-quality leads and achieve higher conversion rates.

Reliable data offers comprehensive customer insights, allowing sales teams to tailor their approach and foster better customer relationships. Moreover, cleansed data helps in accurate sales forecasting, aiding in better planning, resource allocation, and strategy development. 

For example, a B2B software company struggles with outdated lead data in its CRM, which leads to poor lead scoring and significant time wasted on low-quality leads. After implementing data cleansing, the company achieves accurate lead information.

This approach allows the sales team to focus on high-quality leads; removing duplicate records from the CRM system streamlines sales processes and enhances overall efficiency.

4 Common Data Quality Issues

Ensuring high-quality data is paramount to data management and decision-making. Additionally, it is important to know the common issues related to data quality in order to learn from past mistakes, stay cautious, and deploy data hygiene tools effectively that help maintain data integrity and reliability.

Some of the common data quality issues are:

1. Duplicate data

Repetition or copying of the same information results in multiple records for the same entity. This leads to data redundancy and potential confusion in a business. Analysing duplicated data can lead to poor results, skewing insights and decision-making processes.

For example: if a customer’s details are entered twice in the CRM, the engagement metrics may be duplicated, creating misconceptions about customer activity and leading to misleading and overestimated interaction data.

2. Inaccurate data

Data filled with false values and errors results in inaccurate data, which leads to poor conclusions and misguided decisions. Analysis of inaccurate data can result in unreliable insights, compromising the integrity of business strategies and outcomes.

For example: a customer whose age is 25 but mistakenly entered as 250 in a dataset completely disrupts the demographic analysis and market research process and results in invalid decisions.

3. Incomplete data

Important information missing from a dataset is denoted as incomplete data. When the key value is missing from the data, the continuation of the next step of the process or conclusion in a business is affected, also leading to missing gaps. This results in the accuracy of predictive models, the efficacy of strategies, and overall business efficiency.

For example: In a hospital, if a patient’s medical history is missing, it creates difficulties for doctors in developing effective treatment plans and can lead to potential misdiagnoses or inappropriate care.

4. Inconsistent data

When information is organised in varying formats or structures from multiple sources and is not unified or structured is known as inconsistent data. This approach results in different files containing disparate information from the same dataset within the database.

For example, a pricing statement for a product is recorded as “$100” in one database field, but in another database, it is recorded as “100 dollars” in words. This inconsistency can lead to errors in financial calculations, confusion in reporting, and challenges in comparing pricing data accurately.

Key Takeaway: Knowing these common data quality issues and investing time and resources in data quality management not only mitigates risks but also unlocks the full potential of data-driven insights for organisations.

Tools of data cleansing

Data cleansing is the process of fixing and removing errors in a database to make it cleaner. Leveraging advanced tools for data cleansing can significantly enhance business operations by ensuring high-quality data. 

1. Microsoft 

Microsoft provides a range of data management solutions for enterprises, enabling digital transformation through scalable cloud services, advanced AI, insightful analytics, and enhanced customer experiences. Partnering with SquareOne offers business intelligence solutions, expert guidance for the implementation of advanced analytics, and user enablement to harness the power of data.

2. Qlik

Qlik provides powerful and seamless data cleansing solutions that help enterprises harness the power of AI-enabled cloud analytics for advanced analytics.

SquareOne, a trusted solutions partner of Qlik in the Middle East, provides data quality services where users can dynamically explore data, enabling data-driven decisions across the organisation.

Major Challenges of Data Cleansing 

Data cleansing isn’t a one-time investment; failing to select the appropriate data hygiene tools and expertise can lead to inefficient processes over time, resulting in ongoing data inaccuracy and unreliability.

Let’s explore the major challenges of data cleansing:

1. Leverage Domain Expertise

Since the cleansing of data is an effective process, reaching out for expert help is essential. There is a high possibility of getting incorrect data or undermining the reliability of subsequent analyses without the help of domain experts. 

Expertise plays a crucial role in understanding the context and intricacies of the data, ensuring accurate interpretation and meaningful insights that help businesses make effective decisions.

2. Scalability Issues

Businesses extract large volumes of data from different sources in different formats, which require secure storage. Duplication or inaccurate data fills the storage space and also results in poor performance. With the right data-cleaning tools, eliminating all duplicates and unclean data gives more space. Without scalable processes, data quality initiatives can become time-consuming and costly.

It is advisable to invest in high-performance storage solutions capable of efficiently handling frequent data access requirements. This approach ensures data availability and reliability independent of the data size or extraction volume, supporting responsive data management practices.

3. Unstandardised data

The core concept of data cleansing is to make the data error-free and high-quality. However, unstandardised data creates a huge challenge in data cleansing. The lack of uniformity across datasets complicates processes, increases the risk of errors, hinders seamless integration and analysis, and affects the overall integrity of the data.

6 Best Practices for Data Cleansing

Data cleansing is an essential procedure in data management that identifies and corrects imperfections, discrepancies and redundancies in datasets. Implementing best practices in the cleaning of data enhances operational efficiency and provides the foundation for an effective data-driven strategy.

1. Set Clear Rules for Good Data

Rules are established not only to ensure the acquisition of good data but also to prevent errors in its utilisation. Deploying clear rules enhances data quality, a critical component of effective data cleansing procedures.

The criteria for cleansing data include accuracy, completeness, consistency, and relevancy, which are fostered through systematic validation, standardisation, and regular maintenance practices. These criteria ensure that data remains reliable and suitable for analysis and decision-making processes across various organisational functions.

Clear guidelines help ensure that the data collected meets the required standards and is easier to clean and use later. By setting these standards early, you can minimise errors and discrepancies, making the data cleansing process smoother and more efficient.

2. Regularly Check Data for Errors

Once the rules are set, it is essential to check whether the applied rules are formulated correctly. To preserve data quality, it is crucial to review data for inaccuracies routinely. Frequent monitoring contributes to the preservation of your data’s integrity and the early identification of systemic issues, which facilitates a speedier resolution and increased data reliability.

3. Use Automated Tools to Clean Data

Leveraging automated data cleaning tools to clean the data minimises the intervention of human errors and eliminates the manual process of cleansing data. To reduce time and effort, automated tools for data cleansing can swiftly identify and correct inconsistencies, and duplicates. 

Advanced software solutions provide various features, such as pattern recognition, error identification, and data standardisation. These technologies can also automate routine checks and cleansing processes, resulting in constant data quality.

Besides, AI-based data cleansing tools assess and evaluate the data smarter and more quickly than the traditional data cleaning model.

4. Focuses on Accuracy and Consistency

Accuracy and consistency are the cornerstones of data quality, as is the data cleansing procedure. Ensure that all data entries are precise and adhere to a uniform and standardised format. Consistent data formats facilitate integration and analysis, lowering the possibility of errors. By prioritising these aspects, you can enhance the reliability and usability of your data.

 

Prioritise data accuracy throughout the cleansing process to uphold reliable insights

5. Teach Your Team How to Clean Data

More than implementing data-cleansing software in your enterprise, it is essential to educate your team about the methods of cleansing the data. Technical knowledge is not essential for understanding an advanced data cleansing solution, yet it is important to teach about frequent errors and best practices. Maintain a decorum within diverse departments across the enterprise that prioritises data integrity as a top priority.  

6. Keep Improving Data Cleaning Methods

Data cleansing is not a one-time process that keeps evolving and continuing to maintain the quality of the data. As the challenges of data cleansing change, the methods and techniques get even more stringent and advanced to cope with the intricacies of quality issues. Review and update your data cleansing procedures regularly to incorporate new technologies, tools, and best practices.

Keep yourself updated on the latest data management trends and industry news. Ensuring your data cleaning techniques are always getting better will keep your approaches working and your data accurate and dependable.

Future Trends in Data Cleansing

Businesses must anticipate these trends as they continue to embrace digital transformation to stay ahead of the competition and drive innovation.

Let’s take a look at the data cleansing future trends:

1. AI and machine learning in data cleansing

Artificial intelligence (AI) and machine learning (ML) have revolutionised many inventions, and data cleansing is also at the forefront. It easily and quickly automates error detection and correction processes to facilitate strategic insight and faster results for businesses.

With advanced AI and ML algorithms, large datasets can be handled with higher accuracy, reducing manual intervention and increasing efficiency. It makes data more reliable and actionable, providing businesses with cleaner and more accurate datasets. 

This results in quicker results, enhanced business performance, and reduced cost, time, and resources associated with traditional data cleansing tools.

2. Automation and real-time data quality monitoring

As businesses handle increasing amounts of data, automation in data cleansing is becoming essential. While many data cleansing methods have been employed to address messy data, they often incur significant costs for the company. This highlights the importance of investing in real-time data quality monitoring, which is crucial for business operations. 

Integrating real-time data quality monitoring within the enterprise enables continuous tracking, analysis, and storage of processed data. This ongoing process supports decision-making and various organisational activities, ensuring data integrity and optimising business performance.

3. Integration with big data and cloud-based storage

Data cleansing with big data and cloud storage is a game changer for businesses. As industries become more advanced, the quality of data is enhanced, which requires secured storage space. Big data platforms allow easy processing of large datasets with cloud services.

Integrating a centralised cloud-based data lake for storing any format of data at scale. This allows for more flexible and efficient data analysis and cleansing.

Machine learning algorithms are employed to detect anomalies and clean and enrich data as it flows into the system, enabling real-time data quality monitoring.

With cloud-based storage, data is accessible from anywhere, enabling businesses to take quicker actions. It offers scalable storage and processing power, accommodating growing data volumes without compromising performance. 

Achieve your Data Consistency with SquareOne's Expertise

As businesses grapple with ever-increasing data volumes and complexities, SquareOne has come up with its own solutions, transforming how companies manage data.

SquareOne, a leading data management company in the Middle East, offers a personalised suite of solutions, consulting and services that help you retrieve, control, store, access, and manage your business data seamlessly. 

At SquareOne, the data expert team helps your enterprise with effective data quality management, enabling you to convert unstructured data into actionable insights. It fosters your business by driving informed decision-making and fostering business growth.

Final Note

Accurate and cleansed data are the cornerstones of informed decision-making, optimised operations, and enhanced customer experiences. Cleaning of data eliminates inaccuracies, ensures consistency, and makes data reliable. With advancements in AI, machine learning, and real-time data quality monitoring, businesses can streamline data cleansing processes, saving time and resources.

Addressing typical data quality issues while integrating big data and cloud storage options improves scalability, accessibility, and real-time monitoring. For businesses looking to enhance their data quality, partnering with experts like SquareOne provides the essential tools and support fueling growth and innovation.

Still struggling to embrace the potential of managing your data to drive your business growth? Connect with the experts at SquareOne today!

FAQs 

Data cleansing is part of data management. It helps to remove and eliminate errors, inaccuracies, and the unorganised structure of data to make it more accurate and reliable within existing datasets.
Yes, data cleansing plays a major role in (Extract, Transform, Load) processes. It helps to maintain the accuracy of the data. Also, data cleansing assists in ensuring the data extracted from various sources in various formats are secure, cleansed and accurate.
Data needs to be cleansed because it helps business operations make effective decisions and achieve organisational goals. It is important for enterprises to ensure reliability, accuracy, consistency, and usability.

Data cleansing involves more than just removing duplicate data; it encompasses improving accuracy, enhancing data quality, standardising data formats, establishing data rules, and ensuring regular updates.

These practices collectively help maintain high data integrity and reliability over time.

Yes, Qlik is a reliable data analytics tool that helps businesses analyse and visualise large amounts of data easily without relying on coding.
A data cleansing tool enables businesses to use comprehensive and reliable data to understand customer needs and adapt to market trends. It helps improve the customer experience, foster responsive rates, and generate quality leads.
Data cleaning is an integral part of the data cleansing procedure, which focuses on correcting errors in datasets. However, data is an intense process that encompasses cleaning, standardising, and enhancing data quality