No one knows the mechanics of your business processes better than the people that own them. Now they’ll have the freedom and flexibility to create their own case management solutions. Designed specifically for non-IT users, OutSystems workflow builders allow both process owners and developers to optimize their business through an easy-to-use wizard that abstracts development processes and allows them to build applications in minutes, not days or weeks.
Never miss out on important context with documentation and work notes that follow cases from creation to close. Break down data silos with integrations to any internal or external systems. Enjoy streamlined approvals with automated business rules that put the right task in front of the right approver to ensure your cases are resolved as quickly as possible.
Manage your workload more efficiently by prioritizing the most critical cases. Delegate to other team members when you need back-up or find that a case is outside your domain of expertise. Get the current status of shared work and easily collaborate between team members or departments.
Compliance is complicated. Audits, reporting, new regulations, data restrictions—it’s hard for a business to keep up. With OutSystems, you can trace all business transactions related to a case for easy audits and automate compliance processes to avoid fines.
Use application analytics to get insights on SLAs, performance, and team workloads. Armed with this data, you can pivot resources and improve business processes in order to operate at your fullest potential.
Mobile device screens, menus, buttons, and screen sizes are in constant flux, leaving mobile app developers scrambling. But not with OutSystems, as we regularly add support for new mobile operating systems so you can keep up with the pace of change.
Our advanced mobile features include:
Applications built with OutSystems rely on standard architectures and frameworks. No proprietary components, runtime engines, or interpreters required. Your new case management apps are generated into a fully open, standard, optimized, and documented set of server and client components. And, your intellectual property remains yours.