Passing the RPA Torch
Good RPA implementation is about detail; it works best when it’s run by dedicated, passionate people who know their department’s processes inside-out. They know which tasks take up their time, and they learn to recognize when that task can be shared or handed over to a Digital Worker.
It’s only natural that when the board or other department leaders see the results of RPA—the time unlocked, the frustration saved by diverting low-value manual tasks to a Digital Worker—they’re eager to get involved themselves and scale the initiative across the business.
But while one person can become expert in, say, twenty processes, becoming an expert in two hundred or two thousand processes across the whole business is a little harder. Almost impossible, really.
Download eBook and learn how CIO’s creativity could be crucial to your RPA’s success and understand how to get IT involved in the process.