The New Breakthrough in Enterprise Content Management

What’s driving the shift from traditional ECM to intelligent, AI-powered content strategies?

Enterprise content management (ECM) is no longer just about storage—it’s about unlocking intelligence. As AI reshapes how we manage, understand, and act on unstructured data, organizations must evolve beyond traditional systems to deliver on innovation, experience, and operational excellence.
In this new Forrester study commissioned by Hyland, 426 global decision-makers weigh in on the rise of content intelligence—and how it’s transforming ECM into a driver of strategy. From AI-powered insights to content federation and governance, this guide explores the capabilities and shifts required to harness the full value of enterprise content.

What’s Inside?

• The New Role of Content Intelligence in ECM
• AI’s Expanding Influence on Knowledge Work
• How to Build AI-Ready Content Infrastructure
• Strategies from Leading Innovators (Shift Leaders)
• Practical Steps to Bridge Skills and Governance Gaps

Is your organization ready for the next era of content management?

Download the full report to discover how content services are powering smarter, faster decisions—and driving real business transformation.