Paper documents made it difficult for Clicks Group Limited, a specialist retail group in South Africa, to maintain compliance, especially in its accounts payable and human resources departments. After learning about Hyland and OnBase at a conference, the retailer realized it wasn’t just a document management system.
“It opened our eyes to see the new processes that we could implement with OnBase because it’s scalable and easy to work with,” says Paul Niemantinga, director of accounts payable at Clicks Group.
With OnBase, Clicks Group has eliminated the high cost of storing paper and finding documents as well as manual processing. The group has stronger security and tracking, improving compliance with multiple regulations in departments across the company.
By using OnBase, retailers can:
OnBase enables retailers to meet the needs of each department – including Accounting and Finance, Human Resources and Legal – with one easily supported application, letting them start with a single department or solution and expand as time, goals and budget permit.