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SquareOne Empowers Newton Group of Schools with Automated Service Request Management Portal - A Case Study

Introduction:

SquareOne Technologies transformed operational efficiency at Newton Group of Schools by implementing an automated service request management system. Leveraging Microsoft’s PowerPlatform, the solution enables staff across nine international schools to effortlessly manage and monitor IT, maintenance, and other service requests, significantly reducing response times and enhancing organizational productivity. Our success story for Newton Group of Schools underscores the power of digital innovation in educational environments.

Highlights:

Our solution facilitated the Newton Group of Schools with:

  • Seamless submission of diverse service requests via mobile, enabling efficient management of IT, maintenance, and more.
  • Automatic task distribution and team assignments to streamline operations and enhance response times.
  • An executive dashboard for high-level monitoring and decision-making, improving oversight and resource allocation.
  • Integration of Microsoft technologies for a comprehensive digital solution, fostering a robust, interconnected system for educational excellence.