Power Virtual Agent

Adaptable AI chatbots, at your service

Solve common customer and internal-facing issues automatically, freeing up staff to focus on complex requests and high-value interactions.

Easily create your own virtual agents

Create powerful chatbots—without the need for developers or data scientists—by using a guided, no-code graphical interface.

Empower virtual agents to take action

Integrate Power Virtual Agents with the products and services you use every day using hundreds of prebuilt connectors, by building custom workflows using Power Automate, or creating complex scenarios with Microsoft Bot Framework.

Measure performance

Monitor and continuously improve chatbot performance using AI- and data-driven insights available in an easy-to-read dashboard.